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customer service administrator.

job details

summary

    job details

    Randstad is currently recruiting for a Customer Service Administrator position. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers. The role is based in Burleigh Heads.

    Duties and responsibilities

    • Assist with any operational improvements where necessary
    • Provide a high level of customer service to clients of the business
    • Efficiently complete data entry and data handling duties using excel and CRM Systems
    • Create reports for contractors
    • Managing customer calls and emails
    • Update and track jobs in the system
    • Follow up on all customer requests
    • Communicate and scheduling with truck drivers

    Your Skills and Experience

    • Excellent verbal and written communication to engage and build relationships with clients, customers and stakeholders
    • Highly organized with outstanding time management skills and strong attention to detail
    • Experience utilising MS Excel to track jobs and complete reports
    • High attention to detail and ability to show resilience.

    What is on offer

    • Competitive hourly rate
    • Supportive and rewarding culture
    • Career progression

    This is an ongoing temporary position working Monday - Friday 7-3 and 8:30-4:30.


    Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    Randstad is currently recruiting for a Customer Service Administrator position. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers. The role is based in Burleigh Heads.

    Duties and responsibilities

    • Assist with any operational improvements where necessary
    • Provide a high level of customer service to clients of the business
    • Efficiently complete data entry and data handling duties using excel and CRM Systems
    • Create reports for contractors
    • Managing customer calls and emails
    • Update and track jobs in the system
    • Follow up on all customer requests
    • Communicate and scheduling with truck drivers

    Your Skills and Experience

    • Excellent verbal and written communication to engage and build relationships with clients, customers and stakeholders
    • Highly organized with outstanding time management skills and strong attention to detail
    • Experience utilising MS Excel to track jobs and complete reports
    • High attention to detail and ability to show resilience.

    What is on offer

    • Competitive hourly rate
    • Supportive and rewarding culture
    • Career progression

    This is an ongoing temporary position working Monday - Friday 7-3 and 8:30-4:30.


    Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.