customer response centre | calling all security licence holders in Sydney Olympic Park

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job details

posted
location
sydney olympic park, new south wales
job category
administration & office support
job type
permanent
salary
AU$ 50,000 - AU$ 65,000 per year
reference number
90M0332566_1517871878
contact
maralen nehme, randstad
phone
0296155365
apply now

job description

Your new company:

You will join a leading service provider located nearby to Ryde / Olympic Park in a tech savvy and vibrant corporate office setting. The company is a well recognised iconic Australian brand name and market leader in their field. Your new team are highly skilled, flexible and engaged members. This team also presents levels of progression for those seeking extra duties or expansion of their roles down the track. The set up of this response centre is incredibly impressive where the overall mission is to provide customers with a smart and agile support service when they call in, servicing Australia on a national level.

Your new role:

  • Receive and process customer calls with the utmost professionalism.
  • Monitoring signals and provide information to the proper authorities.
  • Assign and dispatch services that meets the customer needs.
  • Assist customers whilst gathering information, troubleshooting and transferring calls.
  • Maintain current knowledge of brands, products and services.
  • Assist other areas of the business with special projects and support teamwork.

Your profile:

  • Recent proven experience in a customer service role OR security licence holders will be highly regarded.
  • Ability to effectively communicate both in oral and written form.
  • Sound skills in problem solving and troubleshooting.
  • Self-motivated and able to work under pressure.
  • Be able to work M-F on rotating shifts and open to overtime over weekends.

Benefits to you:

  • Permanent role with hourly pay rate where you can earn plenty of overtime.
  • Average salary $50-65k + super inclusive of shift loading. Flexibility of hours in a 24/7 environment.
  • Unlimited career growth opportunities across various business units.
  • Central location, walking distance to cafes and shops.
  • Be in buzzing environment where no two days are the same.

Please note: full flexibility across 24/7, weekends and public holidays is essential for this role.

For any additional information please contact Maralen Nehme on 02 9615 5365 or email maralen.nehme@randstad.com.au Apply now as this role won't last long!



skills

Security Licence

qualification

Customer Service