customer remediation consultant - big 4 bank in Sydney

sandra sadaka, randstad
job type
AU$ 32.03 - AU$ 33.03 per hour

job details

sydney, new south wales
banking & financial services
job type
working hours
AU$ 32.03 - AU$ 33.03 per hour
reference number
sandra sadaka, randstad
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job description

Your new company

This is your opportunity to join a Big 4 Bank! Renowned for leading the Australian financial space, this organisation aims to assist their staff, customers and the wider community. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment.

Your new role

  • Review new and existing client onboarding applications within Business Banking, case by case
  • Utilise multiple systems to assess cases and ensure they are up to date and compliant
  • Conduct occasional outbound calls to customers to gather further information and make updates to the system
  • Understand and assess if client profiles are up to standard

Your skills and experience

  • Banking experience is essential, advantageous if within business banking, remediation or onboarding
  • KYC & AML knowledge is preferred
  • Excellent communication and problem solving skills
  • Strong attention to detail and ability to work in a fast paced environment

Your benefits

  • Fantastic training and ongoing support
  • Opportunity to start a career within a Big Four Bank
  • Enjoy the convenience and flexibility of working from home
  • Join a highly supportive and collaborative team
  • Great staff benefits and learning opportunities

Please note: Applicants must be an Australian Citizen or Permanent Resident.

Your next step

To launch your career, click ‘apply now’ or contact Sandra Sadaka on or 02 8095 1752.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Strong understanding of business banking, KYC & AML knowledge



educational requirements

Secondary School/High School