customer remediation consultant - big 4 bank in Sydney

posted
contact
sandra sadaka, randstad
job type
temporary

job details

posted
location
sydney, new south wales
specialism
administration & office support
job type
temporary
working hours
Full-Time
reference number
90M0421220_1598493307
contact
sandra sadaka, randstad
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job description

Your new company

This is your opportunity to join the subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, this organisation aims to assist their staff, customers and the wider community. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment.

Your new role

  • Review new and existing customer policies within Home & Contents insurance case by case
  • Utilise multiple insurance systems to assess cases and ensure they are up to date and compliant
  • Conduct occasional outbound calls to customers to gather further information and make updates to the system
  • Understand and assess if customer profiles are duplicate and rectify errors when needed

Your skills and experience

  • Call center experience is essential (advantageous if within the Insurance industry)
  • Banking and Finance knowledge and experience is desirable
  • Excellent communication and problem solving skills
  • Strong attention to detail and ability to work in a fast paced environment

Your benefits

  • Fantastic training and ongoing support
  • Opportunity to start a career within a Big Four Bank
  • Beautiful office at a very convenient location next to public transport
  • Join a highly supportive and collaborative team
  • Great staff benefits and learning opportunities

Please note: Applicants must be an Australian Citizen or Permanent Resident.

Your next step

To launch your career, click ‘apply now’ or contact Sandra Sadaka on sandra.sadaka@randstad.com.au or 02 8095 1752.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Remediation Project, Customer Service

qualification

NA

educational requirements

Secondary School/High School