customer care in Chullora

ellie perkins, randstad
job type
AU$ 30.00 - AU$ 33.00 per hour

job details

chullora, new south wales
call centre & customer service
job type
working hours
AU$ 30.00 - AU$ 33.00 per hour
1 year
reference number
ellie perkins, randstad
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job description

Your New Company

This is your exclusive opportunity to join one of Australia's largest retail companies located in Chullora on a temporary basis. Due to Covid-19, our client is seeking 5 x Complaints Resolution Representatives to join their fast paced and close knit team.

Your New Role

As the Customer Care Representative, you will be responsible for providing a high level of customer service to customers with a large focus on resolving customer complaints.

Your main responsibilities will include:

  • Liaising with customers via phone and email
  • Providing customers with regular updates regarding their complaint
  • Reviewing customer files to ensure that nothing has been missed
  • Empathetically listen to customers complaints and promptly provide solutions
  • Log and update all information in the CRM system

Your profile will demonstrate:

This role requires a high level of communication, empathy and problem solving skills. In addition, you will have:

  • Customer Service, Customer Care, Complaint or Disputes experience
  • A 'can-do' attitude and willingness to learn
  • Intermediate MS Office skills

Benefits to you:

  • Start ASAP
  • Competitive hourly rate
  • On-site parking available
  • Work for a renowned retail business
  • Work in a role that will keep you busy!

This is a great opportunity for experienced Customer Care Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.

As this is an ongoing role, we will not be accepting Working Holiday Visas or Student Visas.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


customer service, customer support, customer care, complaints, disputes, claims, utilities, sydney, cbd, CRM, chullora, retail


Customer Service experience

educational requirements

Secondary School/High School