customer care officer - global bank in Southwestern Sydney

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job details

posted
location
southwestern sydney, new south wales
specialism
banking & financial services
job type
temporary
working hours
Full-Time
salary
au$ 55 - au$ 60 per year
reference number
90M0351554_1539381614
contact
kelly clement, randstad
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job description

  • Drive your skills as a Customer Care Officer
  • Global Bank located near Parramatta Westfield
  • Highly rewarding role in customer service

Drive your passion for customer care within this highly successful Hardships team and join this global bank as a Customer Care Officer. Take this opportunity to strengthen your customer service skills in order to deliver exceptional well rounded customer service.

Your new company

Your new company is home to experienced individuals who challenge themselves to deliver outstanding customer service and provide outcomes with empathy and excellence. Contribute your customer care skills to this global banking institution and see where your skills can take you.

Your new role

Work within a growing, highly successful team in Hardships where you will see yourself working with a group of assigned accounts during various stages of collections, following up on current and broken payment arrangements, effectively negotiate payment and repayment plans. You will be monitoring debt repayments and adhering to deadlines along with conducting proceedings in correct legal manner.

Your skillset and experience

  • Hardship/collections experience is essential
  • Must be able to work in a highly fast paced environment
  • Excellent communication skills – both written and verbal
  • Call centre experience is advantageous
  • Customer service experience is desirable

Your benefits

Embrace your collaborative, high functioning team that values delivering fair outcomes with integrity and compassion. Located in Parramatta CBD, just minutes from the train station. Your new offices are start of the art located close to shops and cafes.

Please note Permanent Residency or Australian Citizenship is required for this role.


To launch your career, click ‘apply now’ or contact Kelly, Consultant, on 8215 1038.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service, Customer Care, Hardship, Client Services

qualification

none needed

educational requirements

Secondary School/High School