credit controller in Inner Suburbs Melbourne

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job details

inner suburbs melbourne, victoria
job type
AU$ 30.00 - AU$ 35.00 per hour
reference number
maidlin webb, randstad
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job description

An initial contract role within an iconic Australian business. This organisation provides instantly recognisable products through a portfolio of proudly Australian brands operating via a wholesale and distribution model. This credit role is a newly created position working within a Head Office environment.

We are seeking an experienced credit professional who will deal with customer and internal queries escalated from the collections team. You will then work with customers and internal sales to investigate the query and bring it to a satisfactory conclusion. This will involve customer contact but you won't be managing your own customer ledger. You will also review new credit applications, assesss and set credit limits in line with company credit policy.

We are looking for someone with demonstrable experience in an end to end credit role. You will understand how cash is allocated to a customer account to drive an outstanding balance and be able to articulate this to a customer. You will be able to speak to a customer around pricing issues and then work with internal sales to drive resolution.

With confident Excel skills including vlookups, you will be able to manipulate financial data to help the collections team prioritise their focus and efforts. Having worked in an environment of continuous process improvement, you will be able to make recommendations to ensure recurring issues with customer accounts are solved through utilisation of best practice and technology.


credit; query resolution; allocations; sales; DSO; Excel



educational requirements

Secondary School/High School