credit / collections officer in Parramatta

mimi huynh, randstad
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parramatta, new south wales
call centre & customer service
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mimi huynh, randstad
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job description

Randstad is currently recruiting for an experienced Collections/Credit Officer to join the Finance Team for a large Government department based in Parramatta.

Working along side the Finance Manager, you will provide support to the organisation, primarily focused across the key functional areas of Finance. You will play a part in driving the business for continued growth.

Duties and responsibilities will include:

  • Undertake inbound and outbound correspondence with customers via phone, email and other communication methods
  • Answer customer queries and undertake suitable negotiation where required
  • Allocate incoming money
  • Processing credit claims
  • Maintain and improve upon customer relationships
  • Ad-hoc duties as required

To be successful for this role it is essential that you have the following:

  • Strong background and working experience with collections
  • Time management and high level of accuracy
  • Ability to work in a high volume environment
  • Excellent communication skills – written and verbal
  • Strong customer service skills

This role will suit an experienced and confident Credit or Collections professional, looking to work in part of a large Government department based in Parramatta.

To apply, please click on the link below. Alternatively, for a confidential discussion, please contact Mimi Huynh on or 02 8095 1637.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


credit, collections, government


Relevant Collections or Credit experience

educational requirements