coordinator of records and information.

• Lead the development of strategic plans and initiatives that drive significant change, ensuring they are aligned with the organisational vision and goals.
• Develop the Records and Information Management unit strategy and operational plan.
• Lead the Records and Information Management team in the high quality provision of a portfolio of records and information management services to the business.
• Manage resourcing including establishing and monitoring budgets, allocating people and technical resources and allocating resources based on priorities.
• Provide reports to management on the progress towards achievement of outcomes across initiatives.
• Drive continual improvement of processes and systems on an ongoing basis resulting in increased customer satisfaction, system quality and maximum performance and efficiency.
• Participate in projects and initiatives across business areas by providing records and information management expertise.
• Liaise with customers and stakeholders to deliver service excellence, ensuring that information is accurate, consistent, clearly communicated and issues are resolved in a timely manner.
• Continually liaise with other business units to identify record keeping problems and implement
• strategies to resolve them.

• Demonstrated experience in successfully developing and leading change initiatives in the records and information management domain in medium to large organisations.
• Experience in, and understanding of, the management and delivery of information management services using document management and business collaboration platforms.
• Demonstrated ability to lead a team through major change while ensuring the continued smooth operation of daily business activities.
• Strong interpersonal and communication skills including the ability to develop effective stakeholder relationships with the capacity to liaise, persuade and negotiate to achieve desired outcomes.
• Highly developed conceptual and analytical skills, with the ability to use initiative and judgement, and effectively apply problem solving skills.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.