compliance customer service associate in Macquarie Park

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job details

posted
location
macquarie park, new south wales
specialism
call centre & customer service
job type
permanent
salary
AU$ 60,000 per year
reference number
90M0343627_1523865479
contact
sarah parkes, randstad
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job description

Great opportunity for a confident, well presented and eager Customer Service Associate to join a growing and exciting business within the Design, Construct & Maintenance space. This is a great platform for your career!

Your role is to facilitate the onboarding process and ongoing compliance of outsourced contractors to ensure smooth running of large scale corporate projects. You will be the point of contact for clients and contractors and the escalation for any queries and proactively support all parties through the onboarding process.

You

  • Experience in a telephone or face to face Customer Service / Client Service role
  • Compliance &/or onboarding new customers is advantageous
  • Good administration, documentation & organisation skills
  • Positive, can do attitude & willingness to learn & adapt in an evolving environment
  • Strong written & communication skills & attention to detail
  • Advanced Microsoft Excel & Word capability

Your New Role

  • Primary relationship touch point for clients & contractors
  • Follow up & resolve any Operational queries
  • Support all parties throughout onboarding & compliance process
  • You will manage& liaise with large scale clients & contractors regarding projects
  • Strong customer service focus & manage relationships in an effective & timely manner

Your New Company

  • Design, construct & maintenance provider (10 min walk to Macquarie Park)
  • Innovative & growing business with huge amounts of career opportunity
  • Fast paced & supportive environment
  • Full training provided and ongoing support from peers & management.
  • Welcoming culture and friendly team

Are you suitable for this position? Do you have customer service experience and are looking to get into a fast paced and rewarding role then please email your resume to sarah.parkes@randstad.com.au

All applications will be handled with the strictest of confidence



skills

Compliance Customer Service Associate

qualification

HSC

educational requirements

Secondary School/High School