About Randstad
Randstad have lots of exciting opportunities for an experienced and eager individual whose highly motivated and enthusiastic with Administration skills. We recruit roles for The WA State Government Health Departments like; Receptionist, Outpatient clerks, Customer Service officers, Admissions Clerk, Business support officers, Data entry administrators, Project Support officers, Executive assistants, Records Keepers etc....many possibility for you.
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Nedlands location WA public hospital.
Compensable Patient Administration Officer (CPAO)
Position: Full-time Level 3
Shift Hours:
- Monday to Friday: 7:00 AM to 5:45 PM
- Saturday and Sunday: 7:30 AM to 3:30 PM (Not every weekend, but some weekends and public holidays are required; penalties apply)
- Initial period 4 months with possible extension
- Start within the next 1-2 weeks
- Rate $37 Super + penalties
- Recent Hospital experience desirable or data entry/Customer service background.
Desired Description:
Well-developed communication negotiation and interpersonal skills including the ability to liaise effectively with patients and all levels of staff
- Well-developed communication negotiation and interpersonal skills including the ability to liaise effectively with patients and all levels of staff
- Excellent customer service focus and ability to work positively and effectively as part of a team
- Demonstrated organisational skills and the ability to manage high work standards
- Meet Key Performance Indicators
- Help to reduce our backlog of edit checks.
- Review outstanding edit checks in Patient Billing system to identify missing documentation and follow up accordingly.
- Process Private Patient admission paperwork
- Monitor Revenue Department shared mailboxes
- Liaise with patients on the Wards/ED
- Practical experience using computers including the use of word processing and excel
- Strong background in customer service
- Excellent time management and organisational skills
- Reliability and a strong work ethic
- Ability to work independently with initiative and as a team member
- Strong computer skills
- Attention to detail
If you would like to have a confidential discussion please email tayla.shivers@randstad.com.au or to apply, click on 'apply now'
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
