collections officers in Melbourne CBD

posted
contact
phillippa whiteman, randstad
job type
temporary
salary
AU$ 27.00 - AU$ 29.00 per hour
apply now

job details

posted
location
melbourne cbd, victoria
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
AU$ 27.00 - AU$ 29.00 per hour
reference number
90M0380839_1553668163
contact
phillippa whiteman, randstad
phone
03 8319 1183
apply now
Apply with

job description

about our client


This National Recoveries Unit manages the recoveries aspect of our general insurance claims. We currently have an opportunity for a Recovery Officer to join our Melbourne team.

about the role

Reporting to the Team Manager, you will be responsible for analysing, reviewing and managing a portfolio of motor claims recovery files with the aim of maximising recovery income and resolving outstanding debts in the most cost-effective and efficient manner. You will proactively communicate progress and likely outcomes to both internal and external customers.

Essential skills and experience:

  • Strong verbal and written communication skills
  • The ability to negotiate and persuade
  • Excellent customer service ethic

about you

This is an excellent opportunity for talented claims professional who is seeking to add to their experience and explore a different aspect of general insurance claims. The role would also suit a candidate with a background in debt recovery, finance or law.

  • Debt recovery experience in a financial institution or the insurance industry
  • Working knowledge of the laws relating to debt collection, liability and insurance
  • Working knowledge of State legislation and the legal system
  • Working knowledge of general insurance products

Experienced working holidays visas welcome to apply. Only suitable candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

debt collection/ recoveries/ collections/ credit

qualification

high school

educational requirements

Primary School/Junior High