collections officer in Western Sydney

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job details

western sydney, new south wales
job type
working hours
reference number
kate cvetanoska, randstad
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job description

An opportunity currently exists to join a reputable brand which aims to continuously improve the level of service and support they deliver to their customers. The position available is for an experienced collections officer who has the skills and expertise to take ownership and manage their own portfolio of clients.

Your responsibilities will include:

  • Research and analysis of historical data on accounts
  • Systematically action assigned accounts
  • Provide high level of customer service and resolve enquiries
  • Follow up on all overdue accounts
  • Organise payment plans and assist customers that are in financial difficulty
  • Liaise with collection agencies

You will need to have the following:

  • Extensive collections experience – ideally within financial services and consumer accounts
  • Strong customer service and negotiation skills
  • High level of accuracy and attention to detail
  • Systems experience including Microsoft packages

If this sounds like you please forward your resume to Kate Cvetanoska by clicking on the apply button below or sending a direct email to

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


collection calls, high volume, customer service


not applicable

educational requirements

Secondary School/High School