Join a fantastic national organisation in a role with excellent opportunities for growth and progression within the business.
What in it for you:
- Fantastic opportunity to grow with the busienss and develop your career
- Excellent salary point at $68,000 plus super
- Exposure within a leading national contact centre provider
...
About the Role:
As a Collections Representative you will work within the Collections Call Centre team to assess and report on the team's compliance and performance.
Your responsibilities will include:
- Speak with customers who have fallen behind on their payments and work with them to devise a solution
- Work with customers to implement payment plans to assist them in meeting their obligations
- Provide an empathetic and realistic support while balancing both the customer's and business needs
- Apply best business practices at all times
Start Date: November 2024
Hours: Rotating roster 8am-8pm Mon-Fri. This roles requires you to be in the office 5 days a week.
Skills and Experience:
Our client is looking for someone with previous experience in a collections or call centre position or similar.
- 1+ years experience working in a call centre, a collections environment is desirable
- Experience working with telecommunications companies is an advantage
- Excellent understanding of call centre general practices and ways of working
- Excellent communication skills
Does this sound like the right role for you? Then apply now. Alternatively, please feel free to contact Chris Harrison - Senior Consultant on chris.harrison@randstad.com.au to discuss further.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
