collections officer - debt collector in Pennant Hills

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job details

pennant hills, new south wales
call centre & customer service
job type
working hours
au$ 64 - au$ 645,000 per year
2 years
reference number
sara omeara, randstad
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job description

Opportunity for an experienced debt collections officer to join a collaborative team for a 6-month contract with the potential to extend.

  • 6-month role with the view to extend or go permanent
  • Supportive team environment
  • Parking onsite and close to public transport

This is a newly opened position within the ever-expanding Financial Services Team in which you would be required to play a crucial role in effectively collecting and maintaining up to date payment of school tuition fees. The team has been developed to assist schools in maintaining the payments for 3 regions across Sydney. Covering such a vast area, you will have your own portfolio of approximately 1500 individuals, ensuring there is up to date payments and chasing of outstanding debts.

To be successful in this role you must possess a high level of communication both written and verbal, with the ability to provide compassionate options and advice to those with outstanding debts. You must have excellent experience with Microsoft Office products and financial systems, showing initiative to better develop systems and processes to effectively enable progression and change in the team.

This position would suit a candidate who has worked in debt collection in a previous role.

Key accountabilities –

  • effectively collecting overdue debts
  • maintaining records
  • liaising with schools' staff and parents in the collection of debts and administration of payment arrangements
  • Build and maintain positive productive relationships with various stakeholders
  • Prepare and maintain correspondence and document any debt collecting activity undertaken for each debtor
  • Assist in maintaining the integrity of the Financial Services System Processes

If this role sounds like something you’d be interested in we encourage you to APPLY NOW and submit your CV in plain word format.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


debt collections, collections, payment, finance


not required

educational requirements

Secondary School/High School