collections officer – consumer accounts in Western Sydney

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job details

western sydney, new south wales
call centre & customer service
job type
reference number
kate cvetanoska, randstad
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job description

An opportunity currently exists to join a market leading organisation which aims to continuously improve the level of service and support they deliver to their customers. The position available is for an experienced collections officer who has the skills and expertise to take ownership and manage their own portfolio of clients.

Your responsibilities will include:

  • Systematically action assigned accounts
  • Provide high level of customer service and resolve enquiries
  • Follow up on all overdue accounts – high volume collection calls
  • Organise payment plans and assist customers that are in financial difficulty
  • Liaise with legal in regards to delinquent accounts

You will need to have the following:

  • Previous collections experience with consumer accounts
  • Understanding of privacy legislation
  • Strong customer service and negotiation skills
  • High level of accuracy and attention to detail

To apply please forward your resume to Kate Cvetanoska by clicking on the apply button below.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


collection calls,


not applicable

educational requirements

Secondary School/High School