collections consultant in Parramatta

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job details

parramatta, new south wales
call centre & customer service
job type
working hours
au$ 33.00 per hour
reference number
anita ivanoski, randstad
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job description

This large international bank are recruiting for a Collections Officer to join a highly successful team. The role is an exciting opportunity to take your financial services career to the next level. It will see you responsible for a portfolio of customers. Your exceptional customer service ability along with your collections experience will see you succeed in this role. The company has a strong work ethic that is people and team work focused.

This is a 12 month temporary position.

The role

The broad function of this collections role is to take ownership of your portfolio.

Your key capabilities will be:

  • Evaluate the customer’s situation and ability to repay debt
  • Manage a group of assigned accounts during various stages of collections
  • Follow up on current and broken payment arrangements
  • Effectively negotiable payment and settlement
  • Monitor debt repayments and maintain relevant documentation
  • Demonstrate effective and professional communication with both internal and external stakeholders
  • Conduct proceedings in correct legal manner
  • Adhere to all company and industry policies and procedures

The Candidate

Successful candidates must satisfy the following:

  • Collections experience is imperative
  • Must be able to work in a highly fast paced envrionment
  • Excellent communication skills – both written and verbal
  • Great team player attitude

What’s in it for you!

  • Friendly, team work based environment
  • Put a well known bank on your CV
  • High performance, collaborative and professional culture

Please note permanent residency or Australian Citizenship is required.

Please submit your resume by applying by the 'apply' button below.

Not ready to apply? Please call Anita Ivanoski on 8215 1021 or email her at if you have any questions.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.





educational requirements

Secondary School/High School