coach / trainer - change manager - big four bank in Australia

kelly clement, randstad
job type
AU$ 70 - AU$ 95 per year
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job details

banking & financial services
job type
working hours
AU$ 70 - AU$ 95 per year
reference number
kelly clement, randstad
apply now
Apply with

job description

  • Coach / train within a large superannuation and investment function
  • Seeking your training background with banking and financial services
  • Develop as a Change Manager within a Big Four Bank

Challenge yourself to be an adaptable and hands on coach to high functioning administrative teams. Train several teams in superannuation and investment platforms while also developing your skillset as a Change Manager.

Your new company

Contribute to the Insurance arm of a bank renowned for leading the Australian financial services space. Train individuals and groups within several teams across the superannuation and investment platforms, servicing near half a million customer’s requests annually. Utilise your Change Management experience and implement processes in order to faciliate seamless change delivery.

Your new role

  • Liaise with other team leaders and senior management to identify training needs at individual and group level
  • Buld on your project delivery experience and develop seamless change delivery
  • Be involved in Projects and Initiatives to ensure training needs are identified and developed to suit the impacted team’s needs
  • Be curious to understand and challenge the process and provide side by side coaching support to team leaders and members where required

Your skillset and experience

  • Must have 1-2 years coaching / leadership experience within a banking and financial services contact centre
  • Change Management experience preferred
  • Knowledge of superannuation / insurance preferred
  • Noted process oriented initiative and ability to solve complex problems
  • Experience within facilitating change and project delivery beneficial

Your benefits

Coach a professional, collaborative and high functioning team to effectively service customer’s needs and interests. Gain industry leading experience within this reputable company that will drive your career to the next level. Enjoy modern facilities and convenient site access at Sydney Olympic Park.

Your next step
To launch your career, click ‘apply now’ or contact Nayomi, Consultant, on 8215 1037.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


coach, train, team leader, banking, manager, superannuation and investment, change manager



educational requirements

Secondary School/High School