client services - trading support in Sydney

lavender pham, randstad
job type
AU$ 55,000 - AU$ 65,000 per year

job details

sydney, new south wales
banking & financial services
job type
working hours
AU$ 55,000 - AU$ 65,000 per year
reference number
lavender pham, randstad
Apply with
add to saved jobs print

job description

Client Services Representative - Trading Support

  • Globally recognised electronic broker looking to expand their footprint in Sydney
  • Central CBD location - close to public transport & cafes
  • Competitive salary depending on experience offering cash & stock bonus!
  • FT permanent opportunity (Must be Aust citizen or P.R to apply)

About the company

Our client caters to the needs of professional and frequent traders, institutional traders, financial advisors and introducing brokers. Their client base has access to more than 100 market centers in countries all over the globe and offer the lowest cost for their brokerage services.

About the role

Our client is growing their client services team to continue providing the best service to the Asian and US markets on their trading platform across a wide range of financial instruments including: stocks, securities options, futures, options on futures, foreign exchange and fixed income. The key responsibilities will cover:

  • Resolving routine and complex client queries via phone, email, webchat
    • Enquiries typically surround: platform/workstation operability, execution platform queries, product availability, order types, depository functions, exercise & assignment, margin calculations
  • Liaise with other internal stakeholders such as programming, clearing, cashiering

Skills & Experience

  • A minimum of 1-2 years client services within stockbroking or trades or a keen interest in financial markets
  • A positive, can-do proactive attitude
  • A keen eye for detail with a commitment to accuracy
  • Strong verbal and written communication
  • An understanding of financial instruments with a keen passion to learn (advantageous)

Benefits & Culture

  • Join an easy-going team with a great team vibe
  • Competitive salary dependent on experience with an offer of cash & stock bonus
  • State of the art trading technology offering better support and growth opportunities

How to apply?

If this sounds like you, apply now! Alternatively, email your updated CV in Word doc to // 02 8215 1067 - Must be Aust citizen or P.R to apply.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


customer service, broker, client services, trading platforms, financial services, brokerage, banking, trading, exchange



educational requirements

Secondary School/High School