client service officer in Burwood

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job details

posted
location
burwood, new south wales
specialism
government & defence
job type
contract
salary
AU$ 30.00 - AU$ 31.00 per hour
reference number
90M0226781_1523435905
contact
rawan shakhtour, randstad
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job description

Your new role

You will be working directly with clients and their advocates to provide advice and assistance on housing options based on assessment of eligibility and client need and in keeping with relevant legislation, policies and procedures. You will be supported by internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.

What you'll need to succeed

To succeed in this role you will have exceptional communication skills with experience in community services or social work. A qualification would be advantageous but experience will be highly regarded. Professionalism for this role is a must as you will be managing tenancies and supporting clients to maintain successful tenancies. Ultimately you will be supporting the community via tenancy support and community participation initiatives to contribute to harmonious neighbourhoods and stronger communities. Having empathy and tact as well as maintaining client confidentiality is a must.

What you'll get in return

You will receive training and guidance on how to best fulfil your duty of care. A 3 month contract with consistent full time hours and generous hourly rate.

What you need to do now

If you're interested in this role, please forward your updated CV with a cover letter outlining why you would make a great candidate for this position to Rawan Shakhtour at rawan.shakhtour@randstad.com.au URGENT REQUIREMENT- Successful candidates will receive a call and be invited to interview for this position.



skills

Monitor property condition and facilitate maintenance and minor modifications where necessary to meet client needs.

qualification

Community services or social work advantageous

responsibilities

We are searching for people with a background in social work or community services.

educational requirements

College/Pre-University