client service officer - banking in Australia

posted
contact
dejan stevanovic, randstad
job type
temporary
salary
AU$ 45,000 - AU$ 50,000 per year
apply now

job details

posted
location
australia
specialism
banking & financial services
job type
temporary
working hours
Full-Time
salary
AU$ 45,000 - AU$ 50,000 per year
reference number
90M0382313_1554789630
contact
dejan stevanovic, randstad
apply now
Apply with

job description

Your new company:

Our client is a top 4 bank currently looking to expand their client services team. Due to their continued success, an opportunity has arisen for multiple Client Service Officer’s to join their energetic and fast-paced call-centre.

This position is a full-time, temporary ongoing assignment paying $27-29 p/h + super. You will be working on a rotating roster between the hours of 8am-8pm.

Due to the ongoing nature of this role, you must have Australian or New Zealand citizenship or permanent residency status.

Your role:

As part of a dedicated and high performing team, your responsibilities will include:

  • Answer inbound/make outbound calls
  • Provide exceptional customer service
  • Log claims for customers to ensure processing
  • Liaise with customers on any claims awaiting approval
  • Completing general administration duties

What you’ll need to succeed:

  • 6-12 months of customer service experience
  • Background in banking preferred but not essential
  • Strong attention to detail
  • Excellent communication skills
  • Proven problem-solving abilities

What’s in it for you?

  • Competitive salary package
  • Potential permanent opportunity
  • Ongoing coaching and professional development
  • Close to public transport, cafe's, and
  • Vibrant and collaborative team

If this sounds like you, apply now, or email your resume to dejan.stevanovic@randstad.com.au.

At Randstad, we are passionate about providing equal opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Client Service, Call Centre, Inbound, Banking, Client Service Officer, Customer Service, Customer Service Specialist

qualification

No qualifications required

educational requirements

Primary School/Junior High