client relationship manager in Parramatta

posted
contact
karen lister, randstad
job type
permanent
salary
AU$ 80,000 - AU$ 85,000 per year
apply now

job details

posted
location
parramatta, new south wales
specialism
transport & logistics
job type
permanent
working hours
Full-Time
salary
AU$ 80,000 - AU$ 85,000 per year
experience
6 years
reference number
90M0373719_1549607655
contact
karen lister, randstad
phone
9615 5316
apply now
Apply with

job description

Our client is on a growth surge and looking to work with the best of the best freight forwarding people. You will need to have incredible people skills, thrive in a fast paced workspace and be hungry to succeed.

The Client Relationship Manager (customer service) role is extremely important as the main point of contact for all customers focusing on the clients from all sectors, importing into Australia.

Primary responsibilities are to develop, manage, and maintain relationships with international clients and foster relationships with new and existing partners.

Maintain high quality international service standards through regular communication with clients via phone, email, site visits and travel to overseas branches of head office, as per business demands.

It is essential that the successful candidate has experience abroad in the freight forwarding industry, operation and client services; and be confident with various operating systems.

Efficient, bright and informative communication with all customers is paramount.

The role requires keeping up to date on a daily basis of all booking, consolidations, airfreight, ensuring all necessary parties both, internally and externally are quickly and precisely informed.

Understanding the customer’s needs and communicating this in a timely manner to all departments is essential.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

import , export, customer service, supply chain, Supplier management ,customs clearance, freight forwarding

qualification

Freight forwarding
customer service
shipping

educational requirements

College/Pre-University