Entry Level Health Insurance
Join a fantastic and rewarding Health insurance provider located close by Melbourne's CBD in a full time 5 month role with opportunity to go permanent. Our client is passionate about supporting their people to grow and develop within the industry and holds a strong reputation for providing an exceptional customer and employee experience - our client wants to see you succeed!
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Our client's members remain the core of everything that they do, so it's no surprise that they're the recipient of multiple employer and customer satisfaction awards having been awarded the top not-for-profit health insurance provider multiple years running. Multiple roles on offer!!
What in it for you:
- Competitive entry-level salary 34.58 p/h plus super
- Full training provided
- Flexible work from home structure - 3 days from home once trained
- Comprehensive training and development
- Dynamic, vibrant & passionate team who celebrate the small and large wins together
- Reward & recognition programs with long term career prospects
About the Role:
As a Members Services Representative you will work within a friendly and supportive team-oriented environment where you will play a key role in providing a high quality first point of contact for existing customers and ensure they receive the best possible care.
Your responsibilities will include:
- Accurately assess and process claims in a timely manner
- Speak with customers and respond to their enquiries regarding claims applications
- Provide administrative functions for a variety of claims processing scenarios
- Assess and interpret data to determine benefit eligibility
- Display a strong work ethic and a genuine desire to assist others
Hours: This is a full-time 5 month role with a view to go permanent. Rotating roster across Mon-Fri 8.30am - 8pm. Start date is Monday 27th Nov.
Availability: This role is Mon-Fri and includes all non-national public holidays including the time between Christmas and New Year.
Skills and Experience:
Our client is open to a wide variety of backgrounds. If you bring experience in health, finance, customer service or are a recent graduate looking to make your first step, we encourage you to apply!
- Extremely clear and high level communication skills
- Strong administrative ability and attention to detail
- Strong PC skills and ability to work on computer-based applications
- Previous experience in a call centre, administration or customer service environment is highly desirable
Does this sound like the right role for you? Then apply now! Alternatively, please feel free to contact Chris Harrison - Consultant on chris.harrison@randstad.com.au to discuss further.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.