claims quality assurance consultant in Australia

kristian tan, randstad
job type
AU$ 120,000 - AU$ 140,000 per year
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job details

insurance & superannuation
job type
working hours
AU$ 120,000 - AU$ 140,000 per year
2 years
reference number
kristian tan, randstad
apply now
Apply with

job description

Through growth of the business two fantastic opportunities has presented itself to join the leading claims division in Life Insurance as a Claims QA Consultant and be part of their continued success.

About the Role:

As a Claims QA your focus will be to ensure that claims assessment is consistent and meets both external and internal requirements, including legal compliance and customer expectations.

You will achieve this through monitoring and advising on the performance of the quality framework, produces data and reports on performance, drive continuous improvement, support Claims assessors and be technical SME.

For you:

  • Salary $120,000 - $140,000 base + Super (experience depending)
  • Opportunity to move away from leadership / claims portfolio / BAU
  • High performing claims division
  • Work from home options
  • Supportive environment to set you up for success.

About You

  • Strong previous experience in Claims Assessment (Ideally in Group Claims)
  • Exposure to TPD will be looked upon favourably however open to other product exposure
  • A strong customer focus
  • Can make decisions through an ethical lens
  • Ability to give constructive feedback
  • Able to establish and maintain relationships with key stakeholders
  • Superior written and verbal communication skills.

How to apply?

If you’re an energetic individual, who always goes above and beyond and possesses a strong customer focus, then this is the ideal role for you. Please get in contact with Kristian Tan - 0282983813 or alternatively please forward a copy of your resume to

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Claims, Life Insurance, Retail Claims, Group Claims, Mental Health, Income Protection, Critical Illness, Team Manager, Team Leader, Insurance, Rehabilitation, Case Management, Claims Consultant, Claims Assessor, Claims Advisor.


Tertiary qualifications will be looked upon favourably.

educational requirements