claims officer - home & motor insurance in Chatswood

lavender pham, randstad
job type
AU$ 60,000 - AU$ 65,000 per year

job details

chatswood, new south wales
insurance & superannuation
job type
working hours
AU$ 60,000 - AU$ 65,000 per year
reference number
lavender pham, randstad
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job description

Claims Consultant - Home & Motor (dealing with broker network)

  • Global insurance company offering ongoing training & development
  • Depending on exp, up to $70-75k package (base + super)
  • New offices located near Chatswood station - close to cafes/shops

About the company

Our client is a global financial services leader offering insurance solutions across Home & Contents, Motor, Travel, Pet & Commercial. Their strong footprint internationally has allowed exponential growth into the everyday names you know today.

About the role

This is a permanent FT position (must be Aust citizens or P.R.) where you will join a team of 12 claims specialists who currently are dealing with claims and supporting the broker network within personal lines - Home & Motor claims. The hours are Monday to Friday between 9.00AM - 5.00PM (7.5 hour days):

  • Managing the claim from end to end
  • Managing relationships with the brokers
  • Ensuring speed and accuracy in the payment of claims
  • Updating CRM and generating and sending correspondence
  • Escalate specific interactions and scenarios to seniors and team leader

Skills & Experience

  • Prior experience managing the end to end claims process
  • Direct experience handling claims within an Insurance Broker environment
  • Proven capability across home & motor products
  • Strong customer service & relationship building skills
  • Demonstrate team work and strong sense of ownership and responsibility

Benefits & Culture

  • Training provided
  • Competitve salary
  • Exciting team for a new focused portfolio within the business
  • Opportunity for further growth and development

How to apply?

If this sounds like you, please hit 'Apply Now' or send your updated CV to // If you would like further information than the above, please call 02 8215 1067

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


claims, brokers, claims management, claims specialist, claims consultant, motor, home, personal lines



educational requirements

Secondary School/High School