claims managers - storm season in Brisbane CBD

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job details

brisbane cbd, queensland
call centre & customer service
job type
reference number
rachael de vault, randstad
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job description

Randstad have opportunities throughout the storm season with a number of well known Insurance, Construction and Property repair clients. These contract opportunities will vary in length depending on client requirements they can be from 2 weeks to 6 months. There can occasionally be temp to perm opportunities for the right candidate. We are seeking enthusiastic, reliable and professional administrators and claims consultants who are experienced within motor and property claims.

There are various locations across Brisbane and you will be required at very short notice.

Role duties:

  • Taking inbound phone calls from customers in relation to claims
  • Assessing claims applications against criteria and applying policy
  • Updating databases and high volume data entry
  • Answering email enquiries
  • Booking appointments for inspections for property or vehicles
  • Discussing progress of claims with customers while maintaining high level customer service
  • Face to face customer service
  • Ad-hoc administration as required

The successful candidate will possess:

  • Positive and professional attitude
  • Passion for customer service
  • Experience as claims administration or claims consultant
  • Excellent Microsoft Office and typing skills
  • Confident communicator both verbally and written
  • Reliable and flexible
  • Demonstrate resilience and ability to remain calm under pressure

Please apply below if you are interested. Due to high volume of applications only shortlisted applicants will be contacted.


Claims Management



educational requirements

Secondary School/High School