claims manager in Brisbane CBD

apply now

job details

brisbane cbd, queensland
job category
Customer Service & Call Center
job type
reference number
rachael de vault, randstad
apply now

job description

Our client is an employer of choice in Queensland, they lead in Income Protection, TPD and Death Claims Management and are looking for a number of experienced professionals to join their growing team.

About the role:

This is an excellent opportunity to take your Claims Management experience to the next level and build a career with an organisation at the forefront of the industry.

Your role with the organisation will involve managing a portfolio of claims and providing a holistic approach by developing strong empathetic relationships to ensure member engagement and positive return to work and health outcomes.

Selection criteria:

You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your clients. There will be responsibility over driving efficiency of claims through negotiation, compassion and understanding.

You will be managing a diverse caseload of complex life, disability insurance and income protection claims and implementing proactive claims management strategies to optimise both member and client outcomes.

You will work collaboratively with members, employers, health care professionals and other key stakeholders to obtain information, provide claim updates, create action plans and provide verbal and written decisions while maintaining confidentiality and privacy.

If you have previous experience in Claims Management, particularly, Income Protection, TPD and Death claims we would love to hear from you in regards to these roles. We have multiple vacancies available to start in February 2018.

*You will be required to attend an assessment centre on the 30th of January 2018 at the Randstad offices in Brisbane CBD*


  • Strong supportive team culture
  • Career development
  • Attractive salary, leave loading and flex time
  • CBD and North Brisbane locations

To apply online, please click on the appropriate link. Alternatively, please contact Rachael De Vault on 07 3243 3903.