claims assessor big four bank in Sydney Olympic Park

nayomi siriwardane, randstad
job type
AU$ 70,000 per year
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job details

sydney olympic park, new south wales
banking & financial services
job type
working hours
AU$ 70,000 per year
reference number
nayomi siriwardane, randstad
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Apply with

job description

  • Permanent claims assessor role within Superannuation and Investments
  • Big Four Bank with progression opportunities to case management
  • Lifestyle benefits to employees of Sydney Olympic Park precinct

Challenge yourself in assessing and administering death claims across Super and Investments products such as Annuities, Bonds and Pensions.

Your new company

Push yourself within the Wealth Management arm of a bank renowned for leading the Australian Superannuation and Insurance space. Your business unit is responsible for improving your customer’s financial wellbeing and providing seamless customer service on death, terminal illness, permanent incapacity and early release claims. Your company believes in treating customers with compassion and respect, making the claims process simple and delivering outcomes with integrity and sensible financial practice.

Your new role

  • Implement case management strategies to acquire clear and suitable outcomes
  • Assess and administer death claims for Super and Investments offerings such as annuities, bonds and pensions
  • Liaise with customer over phone or in correspondence to gather information and assess complex circumstances with empathy and clarity
  • Analyse medical, policy, legal and other documents to determine eligibility and payment outcomes
  • Use your better judgement in determining and authorising payment decisions

Your skillset and experience

  • At least two years experience in death claims assessment
  • Claims case management experience desirable
  • Proficient communication skills, attention to detail and proactive mindset

Your benefits

Shape your career within an arm of a Big 4 bank and enjoy opportunities beyond this role. Your new team is a collaborative, high functioning team that values delivering fair outcomes with integrity and quality. Enjoy convenience of office being just minutes from Olympic Park Station and Bicentennial Park.

Your next step
To launch your career, click ‘apply now’ or contact Nayomi, Consultant on 8215 1037.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


claims, death claims, superannuation, insurance, case management, claims assessor


No specific qualifications requred

educational requirements

Secondary School/High School