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casual library officer.

job details

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    job details

    Casual Library Staff

    • Work within a fun and dedicated team
    • Exercising your passion for working with the community with a focus on excellent customer service
    • Excellent opportunity to get your foot in the door within local government

    Who we are

    This public council-owned library based in the Northern Suburbs of Adelaide offers a space for the community to interact with each other. In this space, members of the community are able to access a variety of resources available to them such as books, ebooks, audio books and also access to digital hub classes.

    The library also offers a wide range of classes and events that cater to parents or carers with children, virtual reality events, tutors to help with digital literacy and even hosts authors for the public to meet and greet!

    The role

    Randstad is now recruiting for passionate and confident library staff members who have a strong focus on excellent customer service. As a team member for the library, you will have a desire to interact with users of the facility and engage with them in a meaningful way. We are seeking candidates who are customer focused, tech savvy and possess a can do attitude.

    Key responsibilities

    • Deliver proactive customer service in line with library customer charter.
    • Provide customers with clear instruction and basic troubleshooting in using a range of library electronic resources, devices and applications.
    • Promote understanding of Library services, resources and facilities.
    • Work collaboratively with others to deliver services and to identify improvements to work practices and procedures.

    This casual library officer role will be able to offer you work based shifts varying from 8.30am to 5.15pm (Monday to Friday, excluding Thursdays), Thursdays from 8.30am-7.15pm, Saturdays from 10am-2pm and Sundays from 11am-2pm. Availability for shifts across the full range of Library opening hours will be highly regarded. Successful applicants will need to undergo a drug test and require a Department of Human Services (DHS) Working with Children Check.

    To be successful, you will need to have:

    • Strong customer service ethic
    • Problem solving skills
    • Ability to work as part of a team
    • Willingness to learn
    • Excellent organisational skills
    • Minimum availability of 3 days

    Please include a cover letter in your application addressing the following questions:

    • What do you believe the role is of a public library to the community?
    • Why are you interested in applying to be part of the casual library team.
    • What experience do you have with dealing with various technological equipment (eg. mobile phones, tablets, computers, laptops)?
    • What does your availability look like? (Please specify which days you are available to work and what times)
    • Please also provide an example of when you have had to deal with a difficult customer / patron and what you did to resolve this.

    How to apply

    To be successful in securing a position, you will hold or be willing to obtain copies of a Working with Children Check prior to commencement, and have submitted a cover letter along with your application.

    If you are interested in joining the casual library staff team, please apply using the link below. If you have any questions, please email Sofia Sy - sofia.sy@randstad.com.au

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    Casual Library Staff

    • Work within a fun and dedicated team
    • Exercising your passion for working with the community with a focus on excellent customer service
    • Excellent opportunity to get your foot in the door within local government

    Who we are

    This public council-owned library based in the Northern Suburbs of Adelaide offers a space for the community to interact with each other. In this space, members of the community are able to access a variety of resources available to them such as books, ebooks, audio books and also access to digital hub classes.

    The library also offers a wide range of classes and events that cater to parents or carers with children, virtual reality events, tutors to help with digital literacy and even hosts authors for the public to meet and greet!

    The role

    Randstad is now recruiting for passionate and confident library staff members who have a strong focus on excellent customer service. As a team member for the library, you will have a desire to interact with users of the facility and engage with them in a meaningful way. We are seeking candidates who are customer focused, tech savvy and possess a can do attitude.

    Key responsibilities

    • Deliver proactive customer service in line with library customer charter.
    • Provide customers with clear instruction and basic troubleshooting in using a range of library electronic resources, devices and applications.
    • Promote understanding of Library services, resources and facilities.
    • Work collaboratively with others to deliver services and to identify improvements to work practices and procedures.

    This casual library officer role will be able to offer you work based shifts varying from 8.30am to 5.15pm (Monday to Friday, excluding Thursdays), Thursdays from 8.30am-7.15pm, Saturdays from 10am-2pm and Sundays from 11am-2pm. Availability for shifts across the full range of Library opening hours will be highly regarded. Successful applicants will need to undergo a drug test and require a Department of Human Services (DHS) Working with Children Check.

    To be successful, you will need to have:

    • Strong customer service ethic
    • Problem solving skills
    • Ability to work as part of a team
    • Willingness to learn
    • Excellent organisational skills
    • Minimum availability of 3 days

    Please include a cover letter in your application addressing the following questions:

    • What do you believe the role is of a public library to the community?
    • Why are you interested in applying to be part of the casual library team.
    • What experience do you have with dealing with various technological equipment (eg. mobile phones, tablets, computers, laptops)?
    • What does your availability look like? (Please specify which days you are available to work and what times)
    • Please also provide an example of when you have had to deal with a difficult customer / patron and what you did to resolve this.

    How to apply

    To be successful in securing a position, you will hold or be willing to obtain copies of a Working with Children Check prior to commencement, and have submitted a cover letter along with your application.

    If you are interested in joining the casual library staff team, please apply using the link below. If you have any questions, please email Sofia Sy - sofia.sy@randstad.com.au

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.