call centre risk analyst in Adelaide

juanita brophy, randstad
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adelaide, south australia
call centre & customer service
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juanita brophy, randstad
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job description

Randstad are partnering with a large financial institution to assist in recruiting for their expanding Risk & Fraud team. You will be working for a global leader within the banking and financial industry, this opportunity will allow you to start your career in a highly specialised financial team.

We are looking for ambitious and analytical individuals who want to start and nurture their career within financial services. This role will be analysing data, checking for compliance and accuracy to ensure the business meets reporting obligations inline with the Anti-Money Laundering & Counter Terrorism Finance policies.

Banking experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role.


  • Mix of calls, data analysis and follow up within set timeframes
  • Accurate data entry, ensuring policies and guidelines are followed
  • Negotiating, problem solving and dealing with complex enquiries & complaints
  • Educating customers and explaining complex information in simple terms

About you:

  • Analytical mindset & high attention to detail
  • Strong customer service & administration skills
  • Working with technology across multiple platforms
  • Proven ability working in a fast paced environment
  • Knowledgeable of Anti-Money Laundering & Counter Terrorism Finance

The Benefits

In return for your commitment to this role you will be working for an employer who provides staff with:

  • Development, training and clear career progression
  • A supportive but fun working environment with awards and celebration events
  • Banking perks and discount schemes for you and your family

Application process

Successful candidates will need to undertake background checks including criminal and financial.

If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Analytical mindset & high attention to detail


•Analytical mindset & high attention to detail
•Proven ability working in a fast paced environment
•Call centre experience

educational requirements

Secondary School/High School