call centre representative in Inner Suburbs Brisbane

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job details

posted
location
inner suburbs brisbane, queensland
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
experience
2 years
reference number
90M0354436_1538527957
contact
jasmine bennett, randstad
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job description

Randstad are currently partnered with a well know not profit organisation to assist with recruitment for outbound customer service agents in their growing call centre.

Offering full time hours Monday - Friday 38 hours per week , and part time hours between Monday - Friday aprox 22 hours per week, these are casual ongoing positions.

Our client is looking for switched on, motivated candidates who enjoy working in a call centre environment and pride themselves on their customer service skills and working to targets. The successful candidate will be required to problem solve, upsell and cross sell whilst converting inquiries into sales.

Duties include but not limited:

  • Outbound calls
  • Following up on leads
  • Provide exceptional customer service
  • Work to KPI's
  • Database management
  • Building report with customers
  • Problem solving and providing solutions

To be successful in this role, you will have:

  • Confident and outgoing personality
  • Experience in a similar sales or customer focused role
  • Have a strong commitment to work
  • Able to apply basic sales and marketing techniques
  • Highly-skilled in typing, writing, grammar and oral communication
  • Be a results focused individual with excellent professional presentation
  • Good relationship building and interpersonal skills.
  • Punctual and reliable

Benefits to you:

  • Opportunity of ongoing casual hours to suit part time or Full time
  • Opportunity to work for well known and reputable Not For Profit organisation
  • Corporate and modern office space.
  • Strong supportive team environment.

To apply, please follow the link and submit your application.

Please note: only successful applicants will be contacted. We look forward to receiving your application.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Call centre, outbound sales, customer service

qualification

na

educational requirements

Secondary School/High School