call centre operators - mulitple roles available in Australia

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job details

posted
location
australia
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
reference number
90M0360124_1538007607
contact
sarah jane zevenbergen, randstad
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job description



You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.



It is critical you interact in a warm, polite and highly articulate manner, operate with energy and organizational skills to work in a busy call centre role whilst remaining focused and in control.






Duties:


* Booking and coordination

* Phone call management
* Record management and data entry
* Invoice processing
* Managing Outlook emails
* Preparation of documents using word/mail merges
* Managing excel spread sheets
* General administration duties ie: archiving, filing



Required Skills:



* Prior experience in a call centre covering above duties

* Energetic, Proactive, Self-managed and organised
* Flexibility in approach to tasks
* Ability to work in a fast paced environment
* Sound knowledge in MS Office (Word, Excel, Outlook)
* Demonstrates attention to detail and high level of accuracy
* Professional outlook and appearance
* Excellent work ethic






The Benefits:


* Training and Development will be provided
* Great team environments
* You'll be 100% backed by an enthusiastic team.



Applications:


If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Zevenbergen and click 'Apply' now.

Please note applications will not be accepted via email and only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Call Centre, Contact Centre, Inbound, Outbound, Sales, Customer Service

qualification

Previous Call Centre experience

educational requirements

Secondary School/High School