call centre operator in Sturt

posted
contact
juanita brophy, randstad
job type
temporary
salary
AU$ 30.00 - AU$ 36.00 per hour

job details

posted
location
sturt, south australia
specialism
banking & financial services
job type
temporary
working hours
Full-Time
salary
AU$ 30.00 - AU$ 36.00 per hour
reference number
90M0425235_1599178880
contact
juanita brophy, randstad
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job description

An exciting opportunity to take your customer service skills to the corporate world and join

a nationally recognised company in the financial and banking space.

Your new company

This is your opportunity to join a nationally recognised bank!

Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where employees are valued and recognised for their efforts and commitment.

Your new role

  • As the first point of contact for customers, you’ll receive inbound calls regarding customers who may be experiencing financial hardship and challenging times.
  • Consistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all times.
  • Provide guidance and assistance to customers across a range of banking products and services
  • Learn and master multiple internal systems and software to use simultaneously
  • Endeavour to support and assist our customers while navigating them towards a suitable resolution

Your skills and experience

  • A customer-centric and service-oriented mind-set
  • Excellent communication skills, verbal and written
  • Pride yourself on you’re level of empathy and resilience
  • Previous experience in customer service.
  • Positive and resilient professional focused on delivering the best possible results each and every day
  • A sound understanding and keen interest in banking and financial services



Your benefits

  • Enjoy the convenience of working close to home at Bedford Park and nearby public transport
  • An exciting opportunity to work within one Australia’s largest banking institutes
  • This organisation offers extensive and thorough training programs which aid staff learning
  • and development

Applications:


If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Zevenbergen and click 'Apply' now. Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Strong customer service

qualification

N/a

educational requirements

Secondary School/High School