call centre operator in Adelaide

apply now

job details

posted
location
adelaide, south australia
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
reference number
90M0363289_1538726113
contact
sarah jane zevenbergen, randstad
apply now

job description

Seeking a call centre operator who prides themselves on providing the best service to clients and customers. Our client is a well known appliance repairer who prides themselves on this and is looking to expand their customer service team.

You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising with suppliers, customers and service technicians.

It is critical you interact in a warm, polite and highly articulate manner, operate with energy and organizational skills to work in a busy call centre role whilst remaining focused and in control.

Duties:

* Liaising with clients, customers, suppliers and technicians
* Record management and data entry
* Invoice processing
* Managing Outlook emails and bookings
* Preparation of documents using word/mail merges
* Managing excel spread sheets
* High volume phone call management

Required Skills:

* Energetic, Proactive, Self-managed and organised
* Ability to work in a fast paced environment
* Sound knowledge in MS Office (Word, Excel, Outlook)
* Demonstrates attention to detail and high level of accuracy
* Excellent work ethic
* Friendly and fun personality
* Prior experience in a call centre covering above duties

Applications:

If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Zevenbergen and click Apply now. Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Call Centre, Contact Centre, Inbound, Customer Service

qualification

Nil

educational requirements

Secondary School/High School