business support officer in Northern Suburbs Melbourne

daniela dragovic, randstad
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job details

northern suburbs melbourne, victoria
government & defence
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working hours
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daniela dragovic, randstad
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job description

The Opportunity:

The Business Support Officer will be the first point of contact for participants within the office and provide
high quality professional, friendly and respectful management of telephone enquiries, reception duties and
appointment processes.

You will work collaboratively with the team to support participants, ensuring they are informed and can
access information to exercise their desired level of choice and control.

To be successful in this role, it is essential that you have experience in:

  • Front counter/reception support for the local office including participant enquiries and guidance in
  • the self-help kiosks.
  • Assist with research and reports as directed.
  • Provide thorough information and effective support to internal and external stakeholders.
  • Work under limited direction to provide administrative support to the site team.
  • Management of email and appointments.
  • Coordination of appointments with the use of Agency office facilities and ensure these facilities are
  • neat and appropriately prepared for each participant.
  • Undertake a range of data entry responsibilities.
  • Receive and record complaints and other feedback in the Agency data base.

What to do now?:

If you fit the criteria above, please apply via the link provided or send through your details to:

Please note: Successful candidates will undergo Entry Level checks and working with children and/or vulnerable people checks where applicable.

Applications closing: 6th September 2019

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Business Support Officer, Support Officer, Administration, Reception, Support



educational requirements

Associate Degree/Diploma