business analyst in Melbourne

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job details

melbourne, victoria
job type
working hours
reference number
krisalyn matining, randstad
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job description

A well known enterprise-level entertainment company who has undergone a recent merger are looking for a highly experienced business analyst on a 6 to 12-month contract basis to be part of a major online customer system enhancement.

The focus will be to improve the customer journey primarily in digitalisation and improving the customer experience across retail venues. Your role will be an integral part of improving the system and ensuring the integration are working in-sync across the organization.

To be successful in this role, you will have:

  • Extensive experience with integration projects
  • Exposure to online customer systems enhancement
  • Retail projects experience
  • Exposure to agile and waterfall working methodologies.
  • Experience in development of business requirements and data analysis
  • Creation of proof of concept and in-venue enabling
  • Strong knowledge of Jira and creation of use-case stories
  • Experience in process mapping and analysis

This role is initially a 6-month contract with a high chance of an extension for up to 12 months, so it is a good time to join a company that continues to grow.

If you fit the description above, then we would like to hear from you. Please apply now and attach your resume via the link provided.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Business Analyst


Extensive experience with integration projects
Exposure to online customer systems enhancement
Exposure to agile and waterfall working methodologies.


Work with the business to identify and document business requirements
Document AS IS processes and design target state TO BE processes and operating models
Collaborate with stakeholders across the organisation to gather and assemble accurate data, check data integrity and provide recommendations and advice, to facilitate the approval of robust proposals/business cases/change requests
Work with technology to ensure requirements are translated for development using agile practices

educational requirements

Bachelor Degree