business analyst.

An exciting opportunity has arisen for a Business Analyst to join a major enterprise CRM implementation project on a contract basis until April 2027, with the possibility of extension. In this role, you will play a key part in leading, managing, and coordinating the translation of business improvement ideas into tangible changes and solution specifications. Based at an inner-city Brisbane location, this position offers excellent work-life balance with two days of work-from-home flexibility per week.

What You Will Do:

• Lead and manage business and solution analysis activities across the project lifecycle.

• Work closely with program, business, and technical stakeholders to effectively define, validate, prioritise, and continuously manage requirements as detailed user stories.

• Effectively facilitate sessions with diverse stakeholder groups, leveraging best-practice techniques to achieve desired objectives and outcomes.

• Collaborate with technical specialists and subject matter experts to map, document, and establish business processes and data modelling of current, transitional, and future states.

• Analyse and critically evaluate information from multiple sources to support effective solution definition and design activities while considering competing stakeholder views.

What You Need to Apply for This Role:

• Proven experience working with the Salesforce stack, applying product knowledge to define solutions for implementation.

• Expert experience leading large-scale business process modelling (preferably using the BPMN specification) to identify and map the intersections between people, process, and technology.

• Proven ability to work with key stakeholders to capture business requirements and translate these into detailed solution specifications, including user stories with acceptance criteria.

• Demonstrated ability to work in a hybrid Waterfall and Agile environment where requirements elicitation transitions to sprinted solution development.

• Well-developed workshop, interpersonal, and communication skills that cultivate and maintain productive, collaborative, and outcomes-focused working relationships.

Interested? Apply Now!

If you are a Principal Business Analyst with experience in the Salesforce stack, we want to hear from you. Click “Apply Now”.

Alternatively, please reach out to Josh for more information - joshua.sharp@randstaddigital.com.au

You must be a Brisbane based candidate with unlimited working rights to be considered.

Randstad contractor benefits:

• Access to a Udemy license for ongoing learning and continuous professional development

• Access to exclusive discounts across various platforms

• Discounts on private health funds

• 3 payruns a week

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.