Full-Time Permanent
Monday - Friday
8.30am - 4.30pm ( flexible for the right candidate)
We have exclusively partnered with an Australian owned and operated manufacturer who pride themselves in providing high quality products and services to the Australian market. With a vision to expand the Adelaide branch, they are in search of a highly motivated, experienced and resilient Branch Administrator who is excited about growth opportunities!
... What’s in it for you
- Training in Queensland to meet key stakeholders and immerse yourself if in the company culture
- Be part of the a business that values their employees through recognition, offering training courses for internal growth
THE ROLE
Reporting to the National Operations Manager, you will be responsible for the day to day branch administration duties, and customer liaison duties as required by
the company identifying opportunities and implementing growth strategies in line with company objectives. Support the daily operations of the brand and the Company ISO accreditation document control.
Duties include but not limited to:
- Answer all inbound calls and direct to solution
- Ensure a safe and positive working environment - eg morning tea, monthly bbq
- Assist manager to coordinate and schedule all field and workshop service work for internal and external customers
- Enter all job reports are filled out correctly and closed in timely manner and information entered in MYOB
- Assist with rental enquires to quote, follow up, book and schedule
- Liaise with customers regarding job stage and requirements
- Action approved Warranty claims from Warranty Manager
- Assist and support Production department administration requirements including procurement, purchasing, maintenance etc
- Assist with Coordinating all rental Prehire and Dehire - maintenance, recording and charging of damages within 24 hours
- Maintaining and track customer service records and document control for accreditation
- Assist Service Supervisor/leading hand in quoting service repair jobs to Customers and follow up on outcome..
About you!
- Customer focused with a mission deliver on customer expectation and satisfaction
- Resilience and ability to work under pressure with the ability to work with conflicting priorities
- Ability to troubleshoot and be solution driven
- Personality and ability to communicate with a variety of stakeholders
- Excellent organisational and multitasking skills, with the ability to prioritise tasks and meet deadlines.
- Excellent data entry skills and attention to detail is key
- Strong computer skills - Microsoft suites pref Excel / MYOB
- Professional presentation with excellent written and verbal communication skills
To apply, please follow the apply now prompts.
For more information, please email Chanel Hirons on chanel.hirons@randstad.com.au or call on 8468 8010 for a confidential discussion.
ARE YOU OPEN TO NEW OPPORTUNITIES OR KNOW SOMEONE?
I have partnered up with companies within Engineering, Defence, Manufacturing and Supply Chain industries who are looking for talented individuals who are looking for growth and development or masters admin or support - if this is you, I would love to hear from you!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
