Customer Service Officers are pivotal in creating positive experiences for our customers. Our busy customer service centres, require staff who embrace challenge, change and passionate about
making a positive impact in a dynamic environment.
You’ll be responding to customer queries through both verbal and non-verbal communication through
various avenues such as face-to-face, telephone and email. You will be working as part of a team in working towards
both individual and team targets, whilst providing guidance to less experienced staff, where required. Other key duties
will involve sourcing and interpreting moderately complex information to customers using a range of database