aws - cloud support engineer in Melbourne CBD

santosh chacko, randstad
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job details

melbourne cbd, victoria
job type
working hours
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santosh chacko, randstad
03 8319 1271
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job description

Our client is fast gaining traction in the Market as a Powerhouse in the IT infrastructure and Cloud space.

As a result of an increased level of customers and projects in their pipeline, they are seeking the services of an experienced AWS Cloud Support Engineer to join their team of high Calibre colleagues.

Key Aspects of the role involves:

  • Providing 24/7 support
  • Deployment of applications and services into AWS using a variety of automation tools such as Cloudformation, Puppet and Cloud provider API’s.
  • Troubleshooting, performance tuning and optimisation of cloud-hosted applications and services in AWS, including cost optimisation.
  • Working with application development teams using continuous delivery practises and toolsets, ie. Git, Jenkins, automated testing tools.
  • Ensuring security methods and processes are in-line with company policies
  • Authoring technical documentation to a high standard.
  • Liasing with 3rd party vendors and support providers for timely resolution of issues
  • Provide advice to application projects to facilitate their adoption of Cloud
  • Promote and realise automation opportunities across application deployment, maintenance and operational activities
  • Work with internal stakeholders to build capabilities that support strategic work practices such as DevOps and Agile
  • Work with internal stakeholders s to have visibility and governance over their pay-as-go infrastructure.

Keys skills and Experience Required for the role include:

  • Demonstrated experience with cloud hosted technologies
  • AWS (Mandatory)
  • O365 and Okta (Desirable)
  • Experience with automating, managing and monitoring AWS services: EC2, EBS, ELB, Route53, Cloudformation, S3, Cloudwatch, Autoscaling, VPC and RDS.
  • Strong Linux skills: debugging, package management, performance tuning and administration.
  • Experience with Windows OS build, configuration and automation.
  • Experience with Microsoft technologies (AD, DFS, Backup Utilities)
  • Experience with IT automation and configuration management (Puppet and Cloud formation strongly desired).
  • Experience with Python, Boto and Bash/shell
  • Knowledge of Middleware technologies (ie. Tomcat, Apache and Java).
  • Familiarity with systems management concepts, capacity/performance management and tuning; and storage and network concepts such as subnetting, DNS and routing/switching.
  • Desirable qualifications: AWS Certified SA – Associate level.
  • Desirable experience with RDS technologies: Oracle, SQL and PostgreSQL
  • Understand advanced application hosting techniques including containers, serverless, PaaS and SaaS
  • Demonstrated experience designing and improving the reliability and operational automation of complex cloud IT systems.
  • Experience building scalable automation in one of the following; (Python, JSON, Ansible, Puppet).

The successful candidate need not only be well versed on a Technical level, but would also need to harbour excellent communication and influencing experience.

If youu think you have what it takes for this role, then do send through a coverletter justifying your suitability for the role along with a relelvant resume to the role and click on the "apply now" tab.


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


AWS Cloud Support Engineer


Relevant Tertiary Qualifications

educational requirements

Bachelor Degree