aps6 program manager in Australia

stella dimitriou, randstad
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government & defence
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stella dimitriou, randstad
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job description

Your new company

A large Federal Government Organisation seek a Senior Program Support Officer to join their Robina team.

Your new position

As Senior Program Support Officer you will give assistance to the Assistant Director to support the service delivery arm in quality and work practice functions, contributing to the efficient and effective management of intake strategy, business implementation and improvement.

Duties include:

  • Undertaking activities that contribute to the successful implementation of the National Disability Insurance Scheme
  • Working in an expanding network to support the National Access & Workload Management Branch to effectively deliver services; business process improvement and implementation
  • Working directly with the business improvement leads to develop staff guidance (work practices, training content, scripts, task cards etc) and communicate changes to staff through a continuous cycle of improvement
  • Gap analysis on Business Systems and end to end processes and develop and implement recommendations for system and business process improvements.
  • Coordinating and drafting high level internal and external communications, including: advice, presentations and communications to other business areas and executive responses.
  • Development and implementation of business process maps and standard operating procedures in line with organisational policy and the National Quality Action Plan
  • Ability to manipulate and interpret data for report development purposes
  • Development and review of training content
  • Business System issues management and resolution

If you are successful and experienced Senior Program Support Officer who is immediately available and in search of a new opportunity than apply here today and submit your CV and cover letter in WORD format.

Due to the high level of applicants, only shortlisted candidates will be contacted

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


As an APS 6 Senior Program Manager, you will contribute to the efficient and effective management of intake strategy, business implementation and improvement



educational requirements

Secondary School/High School