aps5 co-design and engagement officer.

• Education and Liaison: Educating, informing, and liaising with mainstream services to enhance participant experience and boost social and economic participation.

• Stakeholder Relationships: Maintaining local relationships with relevant key stakeholders to support effective engagement.

• Team Collaboration: Working as part of a high-performing team to effectively engage with people with disabilities, their families, and carers using a nationally consistent engagement approach.

• Representation: Representing the NDIA at external forums and events, providing information and guidance to people with disabilities, NDIS participants, and the wider community.

• Project Delivery: Proactively delivering engagement activities and projects aligned with the NDIA Engagement Strategy by applying communication and engagement expertise.

• Effective Communication: Delivering clear, concise, and effective messaging to people with disabilities, their families, and carers, as well as other community and mainstream stakeholders.

• Inbox Management: Managing the state/territory engagement inbox, acting as a point of escalation for triaging inquiries and requests.

Note: The key responsibilities of the role are based on current priorities and may change over time.

Work Environment Characteristics and Requirements

The role is required to be performed in a work environment that has the following core characteristics:

• Open Office Environment: Exposure to general workplace chatter.
• Remote Work: Occasional work from home.
• Hot Desk Environment: Shared workspace.
• Sitting Periods: Significant periods of sitting at a counter or desk.
• Telephone Operation: Regular use of a telephone.
• Computer Work: Computer/screen-based work.
• Software Proficiency: Ability to use computer/software applications, including Microsoft Office and relevant business applications such as client records management systems.
• Assistance Animals: Potential presence of assistance animals in the work area.

Additional Role Requirements

In addition to the above characteristics, the role requires:

• Offsite Attendance: Visiting external locations, including participants' homes, which may have multiple stories or be accessible only via uneven ground or stairs.
• High Phone and Face-to-Face Interaction: Performing high levels of phone usage and/or face-to-face work.
• Driving Responsibilities:
  • Driving a vehicle to attend external locations not accessible by public transport.
  • Driving over long distances in all traffic and weather conditions, including the ability to manage minor vehicle issues (e.g., changing a tyre).
  • Navigating remote locations on unsealed roads under varying traffic and weather conditions.
• Mobility Requirements: Ability to move over uneven terrain, such as unsealed roads, footpaths, steps, and stairs in all weather conditions

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.