application support in Melbourne

posted
contact
leonie woodfine, randstad
job type
permanent

job details

posted
location
melbourne, victoria
specialism
IT & ICT
job type
permanent
working hours
Full-Time
reference number
90M0437530_1612752464
contact
leonie woodfine, randstad
Apply with
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job description

Calling All Carelink Application Support Analysts To determine business requirements and provide support in Carelink

Application Support Analyst is currently required for fixed term position to 30th October 2021 to provide application support for CarelinkPlus and CarelinkGo as well as other key business applications.

You will also be required to perform the following:

  • Manage account moves, adds, changes and deletions.
  • Manage support and enhancement requests using online tools and processes.
  • Assist in system cut-over, go-live and post-live support activities.
  • Assist in fault analysis and problem remediation for support incidents as required, root cause analysis, and major incident management
  • Determine business requirements

To be successful in this position you will be an experienced Application Support Analyst who has previous experience in supporting Carelink. You will also have a experience with SQL and relational data base technologies. Excellent communication, problem solving and customer service skills are a must

Send your application in via the link or contact Leonie Woodfine on 8319 1243 or via email on leonie.woodfine@randstad .com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Applications Support

qualification

ITIL

educational requirements

Bachelor Degree