application support in Eastern Suburbs Melbourne

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job details

posted
location
eastern suburbs melbourne, victoria
specialism
IT & ICT
job type
contract
working hours
Full-Time
reference number
90M0361123_1539300426
contact
leonie woodfine, randstad
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job description

Business Application Support Specialist is currently required for a contract to end of February 2019 with option to extend to provide business application support for various key business applications for 600 users.
You will also be required to perform the following

  • • Assist business units in the effective ongoing implementation and upgrades of their business applications;
  • • Creation and maintenance of Process map procedures for all core applications.
  • • Facilitate workshops with end users to inform and educate them on application developments and related features.
  • • Work with application vendors to ensure successful integration between applications can be achieved.
  • • Be responsible for setting up and maintaining web and application interfaces for core applications.
  • • Assist in the implementation of application related projects,
  • • Build relationships with users, technical staff and management to determine and resolve issues associated with application implementations;
  • • Assist in the implementation of acceptance testing and user training plans to ensure the quality of the product as well as its smooth execution and;

To be successful in this position you will be a highly experienced Business Application support analyst who has solid experience in supporting key business applications in the CRM, Technology One or Oracle financials space. You will also have solid experience in working with vendors and in maintaining business processes. Excellent communication and customer service skills are a must.

Do not delay apply now using the link or contact Leonie Woodfine on 8319 1243 or email to leonie.woodfine@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Application support

qualification

CRM Support

educational requirements

Bachelor Degree