Randstad is currently looking for a Business Support Officer for a local Townsville Government Agency who will provide customer service tasks within the Complex Support Needs Pathway including management of telephone enquiries, and appointment/scheduling processes. This role requires an enthusiasm for frontline customer service tasks. This individual will also be responsible for a broad range of office administration and support duties to planners where appropriate. Responsibilities include:Assist with research and reports as directed.Provide thorough information and effective support to internal and external stakeholders.Work under limited direction to provide administrative support to the regional site team.Management of email and appointments. About you:You will haveExperience in Business support ideally in government Proven ability to build and manage stakeholder relationsMeticulous with detail and ability to multitaskCustomer service experienceExperience in handling and managing confidential and sensitive information Interested?At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.