administrator - service department.

Overview:

Embrace the role of a proactive and resourceful Service Administrator supporting the Service department within a manufacturing company.

You will be liaising with the existing accounts, trades, service and maintenance departments on a daily basis and be responsible for scheduling and additional administrative support to sales and dispatch.

As the Service Administrator, you will be working within a fast-paced, team environment and ideally have a manufacturing background and a current forklift license. Within this role, there is onsite training and the opportunity for career progression as well as subsidised on site fitness sessions.

Main Duties:

• Daily service scheduling and troubleshooting
• Accurately complete all documentation as it relates to service jobs and reports
• Efficient customer service and maintaining customer relations
• Respond to technical enquiries and problem solving
• May assist in picking, packing, weighing and preparation of orders.
• Processing of quotes, orders and invoices

To be successful for this role.

• Current forklift license or willingness to obtain highly regarded
• Previous experience in similar role
• Excellent communication, customer service and complaint handling skills
• Confident in building rapport with internal and external stakeholders
• High level of accuracy and attention to detail
• Highly proficient in Microsoft Suite

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.