administrator - information officer in Melbourne CBD

holly lyall, randstad
job type
AU$ 25.00 - AU$ 30.00 per hour
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job details

melbourne cbd, victoria
administration & office support
job type
working hours
AU$ 25.00 - AU$ 30.00 per hour
reference number
holly lyall, randstad
apply now
Apply with

job description

Information Officer

  • Competitive salary
  • CBD location - close to public transport

In this role the officer will process all incoming. This includes receiving, recording and distributing incoming telephone enquiries, notifications by fax and post, and, filing records and general administrative support for communicable program.

You will be

  • A person with attention to detail
  • Able to work well as part of a team


  1. Timely and accurate entry of notifications
  2. Answer and direct telephone enquiries.
  3. Provide administrative support for the program.
  4. Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.
  5. Provide guidance for others in the work area.
  6. Take initiative to recommend process and system improvements to be applied for the local work area.
  7. Contribute to operational service delivery policy and process development.

Knowledge and skills

  1. Service excellence: aims to exceed targets; sets personal standards of excellence and measures outcomes against them; strives to deliver outcomes in a timely manner;
  2. Advanced computer skills: uses a wide range of software applications such as word processing and spreadsheets
  3. Self-management: accepts responsibilities for own actions; focuses on the most important goals; has a realistic and balanced view of own strengths and weaknesses.

Personal qualities

  1. Customer/client focus: listens to customers; actively seeks to meet customer needs; seeks ways to improve services; committed to delivering high quality outcomes for clients.
  2. Detail focus: observes fine details; identifies gaps in information; looks for logical sequences of information; highlights practical considerations of plans and activities.

If you feel you can demonstrate the above skills and have experience working across the public sector please submit your CV in WORD format. Queries regarding the role can be directed to Holly Lyall –

Please note, due to the expected large number of applicants only shortlisted candidates will be contacted directly.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Administrator - Information Officer



educational requirements

Secondary School/High School