account manager in Melbourne

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job details

melbourne, victoria
job type
AU$ 50,000 - AU$ 60,000 per year
reference number
sarah wilson, randstad
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job description

This opportunity is to join a supportive team as thier Account Manager, as the company has grown rapidly YOY, they now need further support ot manage thier portfolio of SMB accounts.

The role will compromise of:

Sales & Account Management

  • Handling web leads, inbound calls, enquiries and generating additional revenue via phone and email in a timely manner
  • Meeting and exceeding monthly sales key performance indicators such as, number of new customer contacts, number of lead conversions and number of closed sales
  • Qualifying and understanding all opportunities effectively, providing a customer centric service in line with customer needs
  • Working through the entire selling process including qualification, questioning, negotiating and closing deals
  • Confidently conduct product walk throughs and client meetings in order to demonstrate products and services
  • Managing the accounts of existing customer base to find additional opportunities to increase revenue
  • Cross-selling and up-selling new services to existing customer accounts
  • Proactively handling sales enquiries to maximise customer retention
  • Maintaining up to date records on the company’s CRM system (
  • Perform first-line Support for existing customers – via telephone and email

The ideal candidate for this role will have previous experience in a relationship/account management position and be a confident communicator with the ability to drive, negotiate and close sales. You will be a logical thinker with a proactive approach to winning additional business from existing customers.

In return you will be working for a successful company with support and an excellent culture and other benefits included.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Customer service and Account Management



educational requirements

Secondary School/High School