account manager - collection in Sydney

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job details

sydney, new south wales
job category
call centre & customer service
job type
AU$ 45,000 - AU$ 60,000 per year
reference number
brandon gilbert tumlos, randstad
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job description

Your next opportunity!

Is it time to take that next step in your collections career? Located in the centre of the Sydney CBD, our client is looking for a dedicated, passionate and collaborative individual to join their team.

What we are looking for.
We are looking for motivated individuals, who enjoy helping people and are able to consistently deliver and drive exceptional customer service within their team. Collections experience is essential, as is the right attitude, the ability to continuously learn, adapt, motivate and deliver results in a fast paced environment are key to success in this role.

Ideally you will have experience in:

  • Recoveries and collections
  • Negotiating debt payment and settlements
  • Working with accuracy, and with high attention to detail
  • Team work within a collaborative environment
  • Appropriate handling of sensitive information
  • Accurate monitoring of debt payments and settlement agreements
  • Ability managing and actioning tasks in an efficient and timely manner
  • Client relationship management

The responsibilities

  • Manage Accounts and maximize recoveries revenue within your portfolio
  • Adhere to and promote correct policy and procedure
  • Evaluate debtor’s willingness and ability to pay
  • Negotiate and monitor agreed payments or settlements
  • Record and accurately monitor
  • Ensure legal procedures and practices are followed

The Benefits
In return for your commitment to this role you will be working for an employer who provides staff with:

  • Continuous training and development
  • Opportunity to deal with a diverse client base
  • Collaborative, supportive and professional environment
  • Short walk from public transport
  • CBD Location

Please note that permanent residency or Australian citizenship is required for this role.

If interested please apply today and for any further questions or a detailed discussion please call

Brandon Tumlos on 02 8215 1038


Collections | account manager | Sydney | CBD | client services | contact centre |


Minimum one year collections experience