acceptance representative in Scoresby

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job details

posted
location
scoresby, victoria
specialism
call centre & customer service
job type
permanent
reference number
90M0312304_1523419161
contact
julia ciinean, randstad
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job description

We are currently looking to meet with Acceptance Representatives with exceptional work ethic and people skills. You’ll be the first person our dealer network call when our guests apply for vehicle finance.

You’ll be responsible for:

  • Excellent customer service
  • Able to build and manage great professional relationships with the dealer network
  • Reviewing and making decisions on consumer and commercial credit applications and keeping our dealer network up-to-date on the status of guests’ finance applications during the process.
  • Lending responsibly through sound credit risk management and working within our credit risk boundaries.
  • Embracing zero-tolerance approach to the risk of fraud and upholding a high standards of compliance in your daily work.

To be successful in the role:

  • You have great attention to detail.
  • Are an analytical thinker
  • You are a great communicator and negotiator
  • Confident to explain things via phone, email and face to face.
  • Great listener
  • Team player- can-do attitude
  • You can work flexibly on a rotating roster - 7 days a week from 8am-8pm Mon-Fri and 8:45am – 5pm on weekends.

We’d really value if:

  • You’ve worked in credit lending, asset financing or the automotive industry.
  • You have experience working in a high-volume, regulated processing environment such as a bank, finance or mortgage operations area


If you are suitable for this role please apply with your most updated CV.



skills

Acceptance Representative

qualification

Acceptance Representative, credit, settlements, contact centre, automotive industry

educational requirements

Associate Degree/Diploma